Our Reviews

Took care of us in a timely manner

Service and personal are the best.

Good

They were very kind & willing to help out in anyway they could to get me in my new truck!!! I had a great experience

Excellent experience/price and will definitely buy here in the future.

Everything was great! Nic, my sales person was awesome and made the whole experience easy and quick!

We absolutely love the staff at Joe V Clayton. We have purchased 7 vehicles from them in the last 20 years. I recommended them to all of our family and friends.

Great dealership great prices and great people working all aspects of the job

Doug was very helpful and willing to work with us!

Experience was easy and fast! No stress,very friendly, and would glad buy again. Thank you for making the car buying Experience so pleasurable.

Nice knowledgeable staff

I feel like family

You guys are great to work with! To start we were able to get no haggle pricing and a deal in place prior to me traveling down there. Doug was about as laid back as they come. Once the deal was in place I flew down to pick up the vehicle. You went above and beyond with having Butch pick me up at the airport. Butch was a great driver and we had good conversation. Upon arriving at the dealership you had everything ready to go with Fay. I think the whole process at the dealer lot was less than an hour and that includes setting up with OnStar.

They take care of you needs the right way.

No pressure just attention to the customer.

Best dealership to buy Chevrolet

Everyone at the dealership that was involved in the sale was great! Very courteous, respectful and professional. I am 63 years old and of all the dealerships I have dealt with in the past 40 something years this is the very best group of people I have ever dealt with. I am from out of state and had to travel 5 and a half hours to trade with these folks and the drive was well worth the time and effort...

Easy to work with. Fair price and no pressure. They wanted me to be happy with what I purchased

Very good people, great service. Makes you feel welcome and appreciated.

I’m a repeat customer of Joe V. Clayton Chevrolet. The Sales and Service Departments are top notch. I trust them and know that I will be treated fairly.

Good service from

Excellent service. Shop was great.

Easiest and fastest car buying experience I’ve ever experienced

Very good experience all the employees were very helpful.

Service was on time and did not take very long to complete. Service rep very nice as wad all other staff.

Excellent

It was a great experience dealing with this dealership.

This my 3rd purchase from Joe V. Pricing is always upfront with no gimmicks. I had to finance this purchase and that was easy as well. Great people to work with!

Always very pleased with service department

This is the best dealership and the best buying process. I’ve purchased 6 Gm vehicles and the last two have been from this place. The rest will be from here also.

They do a great job! Very friendly and professional in all areas.

Doug and everyone there was great to work with. I had a wonderful buying experience.

Everyone I have met at Clayton are friendly and have always been very efficient at their jobs. I would recommend them whether buying a vehicle or just having one serviced.

Always enjoy dealing with Doug

Needed tires. Jeremy worked with me to get the best price for the best tires. Wife took truck to the appointment. No wait to get started. All done in record time. A great experience.

Brian and all of the employees at Clayton Chevrolet are always so nice and helpful! Great job!!

From the time I stepped onto the lot, I felt relaxed and happy that there was an abundance of inventory and Doug my sales professional was super helpful. Once I found the truck that suited my needs and drove the truck I decided to take the next step to trade for the Silverado. Sammy looked at my trade and offered me a very generous offer. Once we agreed , Fay was able to get me a great rate and now I’m the proud owner of a new Silverado ZR2.

Everyone was so polite, kind and very informative.

Good job, quick and efficient!👍

Great service throughout the process!

My salesman was Doug Maddox and he made the experience as easy as possible. I will definitely do more business with him

Service advisor is top notch Service completed in a timely manner Friendly and courteous services

Great buying experience. Got what I wanted and got a fair deal on it

Everyone there has an excellent sense of people’s time and they get things done in a timely manner. They’re so easy to work with. No hassles ever!!

Came in right before closing on a Saturday. I was very pleased with Doug Maddux in sales and impressed the owner Brian was there and was working my deal. I highly recommend.

great experience. Easiest new purchase ever. would recommend to others

Everyone was pleasant and helpful.

Timely service Friendly people Pleasant environment

Love the sales and service departments. They treat you right, every time.

These people are excellent in their jobs and are courteous and friendly.

The experience was the best I have ever had working with a dealership. Friendly, courteous staff and honest. The way dealerships used to be

Always pleased with the level of service provided by Clayton Chevrolet.

DCT filter was replaced in a timely manner Everyone was very friendly and all my expectations were met !!!

Great staff, easy to work with and very friendly. Great place to buy a vehicle.

Service was great as usual! Wouldn’t use another dealership!

Bought many from this dealership never once have I been unhappy in any way!

Love the customer service. They always go over and beyond for any of my needs

Great customer service, timely

Quick

Doug was very friendly and knowledgeable, he answered all of our questions.

My experience was nothing but smooth sailing.

Great fast and good people

Great people that care,& do a good job.

Brian Clayton and Mark Holmes are always so easy to do business with. They are both very friendly and answer any questions you have. They make sure you are happy. At Clayton Chevrolet they care about their customers!

We love this dealership

Very wonderful, friendly and helpful people there love doing business with them

Great job!!

Doug did a phenomenal job as always! Helped us get the Suburban we wanted at the price we wanted to be at! I definitely recommend Doug and his team to all our friends and family looking for a new Chevy!

Great service

In and out in an hour

Joe V Clayton is the only location I trust to take my Chevrolet vehicles to in the North Alabama area. They are consummate professionals, courteous and always work with their clientele to schedule routine maintenance and any repair for that matter, to fit schedules and budgets.

We always go to Joe V Clayton Chevrolet to buy a new vehicle because they always treat us good.

ZERO complaints. Truck was as advertised. Dealership was nice and clean. Salesman knew the product he was selling. The sales team provided straight up numbers. None of that back and forward with the guy in the glass room nonsense. The finance team provided me with all of my options without trying to upsell additional dealer add-ons. Will I be back: YES!!!!

Easy in and out as always, hometown service.

short wait , professional care

This was the easiest vehicle purchase I have ever made. In and out in a timely manner, everyone was great.

We have been customers of Joe Clayton Chevrolet for well over 20 years. That is no accident, it is refreshing to find the same sales people there every time we visit the dealership. On this latest visit to get our cars serviced, my wife remarked how friendly and helpful the staff always is. She said, "They treat us like family, always smiling and looking to help us."

1st service for my 2024 Tahoe, everyone very courteous as usual!

Nic always does a great job and a very professional salesperson. A pleasure to do business with.

Very nice staff did a wonderful job quickly and on time

Quick service, fair deal

Great and quick experience with Doug Maddux!

They understood my problem. Ordered the part. Then replaced the screen (screen went bad). It was all done within a couple of days. Replacing the screen took less than two hours. Was very pleased.

Very prompt and courteous, everything went very well.

Mr. Maddox is a great salesman. Top notch. In and out the door in record time. Paperwork was fast. He had us on the road very quick. Looking forward to doing business with him again in the future.

Very professional and courteous employees.

Extremely high quality people & service. They sincerely care. I've been buying cars there since around 2000. This is a place that will do u right.

Appointment time is spot on. Everyone always friendly and helpful.

Great experience They made entire process easy.

Larry & Jeremy always go above to help you and make your time there very knowledgeable. I love working with Joe V Clayton. Can't leave Doug out, best saleman there is!!!

work done in less than one hour

great dealership, great people to deal with and great service

The staff was very accommodating and pleasant to deal with. The price was very reasonable and we had a great overall experience.

Our appointment for an oil change was scheduled for 2 pm. I arrived at 10 min till 2. I waited for and hour and a half for the simple job of an oil change. Not to happy with that. I know everyone is busy but that was a little bit too long. Any how, everyone was friendly and we got it done. Thank you..

We were very happy with our experience at Joe V Clayton Chevrolet. The salesman was very helpful, he provided a great deal of information before we went to the dealership which made our decision much easier and faster. At the dealership he again was helpful in pointing out the features of our new vehicle. We felt the price was good and all items were clearly explained. After the sale the salesmen took a great deal of time showing us how to use all the features on the vehicle. Overall we were very satisfied.

It took longer to repair than first thought because of more issues that required more parts. I was kept informed about where we were on the repair. Also, we were given a car to use until mine was ready. Larry and Jeremy are great workers to work with and are both friendly and professional.

Doug was awesome, 10 out of 10 will shop with him again!

It was a great experience. I love Mark and Nick!

Doug was the absolute best help and so was Mrs.Faye. They were so patient with me and always making sure i had everything i needed before i left

Excellent experience. Everyone was helpful and kind.

Have bought many vehicles from Joe V. Clayton Chevrolet in the past 45 years, for our business and personal. This transaction , as were all in the past, was outstanding. Knowledgeable staff and a straightforward, no bull process.

Everyone at the dealership was very helpful and knowledgeable. 10 out of 10 experience. We drove almost 5 hours to buy from them. Next truck will come from them. Super nice people.

Excellent Service… all work done in a timely manner !!! Thank You !!

Always take my vehicles for services to Joe V Clayton Chevrolet. Professional service and things are always done right.

Great customer service

Great experience everyone friendly and helpful .

I showed up on the wrong date, but they were kind enough to work me in anyway

everyone at dealership was great and pleasant to work with - they treated me like i was family. From the owner to sales attitude and treatment at Joe V is what Chevrolet dealers should be - friendly, trustworthy, respectful and fair. I would buy from them again.

Great

Great service from sales rep to financing to the time we left

My experience was remarkable. Other dealers need to learn how to treat a buyer. I had spoke with 5 Chevrolet dealers in Tennessee and only one of those even acted like they were honest or cared. The moment I contacted Doig amaddox at Clayton he has been honest,knowledgeable,respectful and personable. Greatest buying experience we have ever had purchasing a vehicle. We will only buy from Joe V Clayton from here on unless they get like all of the Tennessee crooked dealers.

The staff made me feel like a valued person. Of course the service was excellent, but that is expected.

Great staff, best experience I’ve ever had purchasing a vehicle.

Love JoeV and All their staff

Friendly customer service, knowledge about truck

Nick took great care of us. We will definitely recommend him and your dealership

Doug was very good at explaining all the features on my Tahoe. They gave me a good price on my trade in. Faye did a great job with getting my paperwork prepared. Oh can’t forget Chevy coming in to welcome me and give me a little love.🐈‍⬛

Love the customer service, and quick to get me in and out

Everyone courtesy and friendly as usual

I drive an hour to get service at this dealership and it is always a great experience

Our sales person was Doug Maddux and he was awesome along with the office personnel and everyone there! It was the best experience we have had!!

Doug was great! Very helpful every step of the process and got my wife and I in a great vehicle!

1st oil change and tire rotation. Great service in great time.

Great people we know an help full in every way

I was treated with the upmost courtesy. I have never been so satisfied with my purchase. I did not come into the dealership expecting to buy a Chevy. I’ve never owned one and it wasn’t what I had in mind when I started car looking. I got in the dealership and met Doug Maddux that listened to what I was looking for and walked me out to the vehicle I ended up purchasing. He was patient, taught me how to use the car before putting me behind the wheel which is very valuable. Then he let me drive it and answered all my questions. You do not find this in other dealerships. Before getting to Joe V Clayton I had been to 4 others. All of them I had been talked to like I didn’t matter and no one was willing to work with me. I never thought I would say this but Joe V Clayton has made me a customer and a repeat customer. I will be back. I have a daughter that will need a vehicle in a couple years and I will want to trade this one in later on. Thank you for treating me like a person and not just another number.

Great

Very prompt on my appointment and answered all my questions very professionally!!

The sales team (Mark) helped us, he was great to work with. He was very knowledgeable and aware of the time, he had everything ready when we showed up to sign paperwork. It was very smooth. Definitely will be buying from them again.

Excellent customer service.

Great service and drive 3.5 hrs for the best pricing around. Overall Id recommend.

Jeremy is always so nice and easy to work with

Great customer service, pleasant atmosphere, and small town feel. This is what the car buying and service is all about.

Arrive for my 10am appointment. The dealership was ready for me. They took my car back and made repairs is less than an hour. Very Good!

Best car dealerships

Everyone that I dealt with were very friendly and were able to answer all my questions

I brought my new C8 (2022) in for an oil change. Arranging for an appointment is easy and accommodating. Jeremy always does a great job with his team. Thank you!

We always go to Joe Clayton Chevrolet everyone there is always so nice and do a great job!!

Great service!

Pryor to arriving at the dealership we call Doug Maddux and told him what we were looking for and Doug had our vehicle sitting out front ready for us to test drive. 😊. Doug always wants to make sure you are happy with your purchase.

Always helpful and professional. Thanks again!

Great experience. Quick and easy!

Doug was easy to do business with, promptly responded, and generated a smooth transaction at pick-up since I was coming from out of state. Highly recommend this dealership AND Doug!

I was in and out within 10 mins.

Every staff member including the owner was very welcoming and friendly. The dealership is like one big family. Couldn’t have asked for nicer people to deal with. They are not pushy on making sales which was very nice. We ended up purchasing a 2026 Chevy Traverse!

Great Dealership, great people and great service.

This dealership should be used as the example to all locations for top notch customer service. It proves that you only need a few great people to create the best buying experience I’ve ever had. Friendly, efficient and fair during the entire purchase. I truly felt like I made some new life long friends at this dealership. I just wish they could import this behavior at my local dealership in Panama City. Maybe Joe V could buy them out :-) Thank you so much for the excellent customer support, no haggle , friendly experience while buying my life long dream car!

Fast !

I had a great experience at Joe V. Clayton in Arab, AL. From our salesman Doug, to the finance manager Faye, to the owner, the car buying process was very easy. In addition, everyone was extremely friendly and helpful. Most important there was zero pressure to buy. I was able to test drive as many vehicles as I wanted to in order to find the one I liked best. I will definitely purchase from Joe V. Clayton again.

We were made to feel very welcomed, treated very nicely.The staff was very friendly and nice, not to mention very helpful.They made us feel like family there and welcomed us back if we needed help of any kind! That is why we traveled to my home town dealership to order our new truck.I knew we would be treated fairly Clayton Chevrolet.

Friendly and trustworthy service Work completed in a timely manner Service advisor answers questions Will recommend dealership to friends

Very helpful Very Quick and no pressure

In and out in 40 minutes for an oil change and got to use an e-mail discount to boot.

Everyone was nice, helpful

Everyone was very friendly and flexible with my schedule. I felt very welcome and there was not pressure. It is a very laid back atmosphere which made the whole process much more relaxed and enjoyable. Highly recommend!

Service was good and problem was solved. My issue was one that had not come up before so there was technical assistance provided from somewhere else and it did seem the communication with the other tech team needed to be a smoother process.

The only place I will take my vehicle to! The best customer service, they work fast & accommodating! I needed a vehicle to drive while my car was being serviced (which nowhere has ever offered that) I wasn’t just put into any car, they made sure to give me a car that was newer & roomy enough if I needed to use it to pick my kids up at school with zero hesitation! Special thanks to Mark & Jeremy!

Always our go to Chevrolet dealership. They’re the best!

SERVICE WAS GOOD HAD A LITTLE BIT OF A WAIT BUT NOTHING MAJOR

Clayton Chevrolet is the only dealership I have used for years and you will not find any better folks to deal with.

Doug is the best!

Doug was great! The dealership was really helpful and thorough.

Excellent service Jeremy and everybody was great very professional

It was excellent!

Attentive, knowledgeable individuals provide great assistance.

Great job

great people to deal with

We had previously purchased an Equinox from Clayton, and actually had the same salesman, Doug. He answered all of our questions and demonstrated the new features of the car very well. He also was able to determine what discounts we qualified for which was very refreshing for a car salesman!

Very courteous and professional and on time

Easiest car buying experience ever!

Prompt service. Got me in and out in quick fashion, with kind and courteous sales people and finance director.

Very nice experience.

Mr. Nic was very knowledgeable ,helpful and patient with Tommy and myself with the purchase of our new equinox.

Every thing was great

Fast & clean.

Fixed my truck in a timely manner. Everyone was very professional.

Appt and service were great

No problem with anything.

Excellent service

Great

Took my car in for service, sat in the waiting room and worked on my Sudoku, and then was told my car was ready.

My car was fixed promptly and everyone was very friendly and helpful.

Made an appointment to service my auto. All was done on time and received fast service

Scheduling was easy. Staff was friendly.

Great people.

We ALWAYS receive top notch service at Joe V Clayton. We’ve been doing business with them for over 40 years. We wouldn’t do business anywhere else!!!

The staff was more than willing to help answer any questions I had. I was driving up from Birmingham to make the purchase and it was a seamless transaction.

Called and made an appointment to get my car service on Dec 4, 2025. The guy named Jeremy came to the waiting area to show me the air filter what it looked like, I said put a new one it. He said they didn't have it in stock and had to order it. I told him to go ahead order it he said they did and part would be in on Dec 5, 2025 when they open. I called him today Dec 5. and he said it as in and I didn't need an appointment. I went there and wasn't there long when he said you can go. So it didn't take long to put the new air filter in my car. They are always nice there in the service dept. at Clayton Chevy dealership in Arab, Al

Was the best experience buying a vehicle I have ever had

Our experience was top notch and definitely will be back! Doug was amazing!

The Salesman was very helpful this makes the third New Vehicle i have bought from. Joe B Clayton in Arab. And i don’t mind the 256 mile 4 hour drive. I have never been treated nicer at a dealership

Courteous friendly service at its best.

Very easy to deal with these folks

Great service

Amazing service and amazing product. Best price we could find regionally for our Z71 Tahoe. Highly recommend.

I had some important events that I needed to go to and Doug was able to give me a vehicle so I could get where I needed to go while mine was in the shop. He gave me a vehicle very similar to mine so it was very easy to drive. Larry was also helpful in answering any questions I had. This was a wonderful experience.

Excellent service as always.

Doug, Fay, and Jeremy were excellent. Doug made the process very easy and was honest throughout the whole process. Jeremy also went over and beyond when there was a minor mechanical issue and got me on the road. I will be traveling back to them when it’s time for my next vehicle. Best truck buying experience I have had in my life.

Everybody, including "Chevy" the shop cat who kept my son busy while I shopped, is amazingly friendly and helpful, I have always had a great experience when visiting the dealership!!

Was the best experience i ever had buying a car

Exceptional and courteous service

They looked for the problem and when they couldn't find it they looked some more

Great service at Joe V. Clayton Chevy

Excellent

Great

Everyone was very nice. Nic was an awesome salesperson.

Courteous service Friendly atmosphere Work completed in a timely order Discussed future service opportunities

Welcomed at the service door by name. Listened to my needs and made sure it happened.

Excellent service!

We’ve bought 4 vehicles from Joe V and as usual they always take the best care of us from sales to service!

The members of Joe V Clayton Chevrolet were amazing! Doug was very helpful and worked with us to get the best deal. The service department was wonderful as well.

I had several things I needed done to my vehicle and they completed each one. The people at Clayton are always very friendly and professional. I could not ask for better service.